Our Services
RISK MANAGEMENT
All organizations face RISK.
Risk is the uncertainty of achieving objectives. The need to manage uncertainty is essential to your organization’s success. Risk Management allows your organization to understand its risks and take preventive and corrective solutions based on that knowledge.
Effective, efficient, and consistent risk management allows your organization to focus on maximizing the opportunities of achieving key business objectives.
ORGANIZATIONAL SUCCESS
Consistent and predictable results are achieved more effectively and efficiently when risk management activities are understood and managed as interrelated processes within the organization.
Our consultants are ISO 31000 Certified Risk Managers
Assessment and Understanding
Efficient risk management positively impacts your organization’s financial results.
Our consulting service ensures that risk mitigation investments are established on sound decisions based on the analysis and evaluation of data and information, risk profile, values, concerns, and objectives. Knowing your risks and evaluating them avoids unnecessary costs and investments without return.
Strategy
We focus on creating and implementing a risk management framework within your organization’s culture, where not only is negative risk promptly addressed, but most importantly, positive risk is identified and continuously pursued as a business opportunity.
Organizational Empowerment
By focusing on the organization’s human resources, we ensure there
are competent, empowered and engaged people at all levels with a risk management culture. People are the essence of an organization and their full involvement enables their ability to commit to the organization’s success.
We work in developing and defining roles and responsibilities, organizational and security measures, procedures, and instructions, as well as training and
awareness programs that will enhance the organization’s ability to address risk.
Business Continuity
Organizations today face everchanging domestic and international threats; natural, technological, or human-caused disasters and events that impact the people, environment, finances, operations, and reputation of organizations – regardless of its size – that are subject to these.
A Customized Approach
C R M G offers a boutique business continuity service, tailored and customized to your organization’s needs. During the length of our working relationship with your organization, we become committed partners assisting in reaching your goals. Our team will get to know your organization, review your current business continuity processes; including policies, governance, management, strategies, goals, documentation, and testing.
- Business Impact Analysis (BIA) – Development of a detailed study
of departments, activities, dependencies and infrastructure.- Identification, evaluation, and prioritization of the critical business
functions and services. - Identification and implementation of recovery time objectives and
recovery point objectives to meet all of your business requirements.
- Identification, evaluation, and prioritization of the critical business
- Risk Assessment
- Identification, analysis, evaluation of risk
- Incident Management and Emergency Response Plans
- Disaster Recovery Plans
- Development of a clearly defined and documented plans which enable
business continuity capabilities in the presence of disruptions which affect
the organization’s information systems, technology infrastructure and
business critical functions.
- Development of a clearly defined and documented plans which enable
- Crisis Management
- Crisis communications strategy development
- Crisisplans
- Crisis response manuals
- Crisis managementtraining and simulations
- Crisis media training
- Simulations, Table-tops, and Exercises
- Continuity Plan
- Development of a comprehensive written plan, addressing the key
operations in performing the critical functions of your organization.
- Development of a comprehensive written plan, addressing the key
Continuity of Operation (COOP)
CRMG service offers include the development of Continuity of Operations and Continuity of Government plans, based on the fact that Primary Mission Essential Functions (PMEFs) must continue to be performed during a wide range of emergency events, including natural technological, or human-caused acts.
These programs are created and developed on federal standards & guides, industry standards, and best practices in continuity planning, emergency response, and crisis management.
Continuity of Government (COG)
As required, our COOP and COG plans define and detail all of the procedures on how
the government and the community will recover and continue to provide its minimum essential functions in the event of a disaster. Risks and vulnerabilities will be identified in order to develop long-term strategies for protecting people and property.
Expertise
- Jurisdictional Threat and Hazard Identification and Risk Assessment
- Critical Asset Risk Management
- Project Management
- Planning
Records Management
Records are the columns of your organization.
Every activity of your business depends on records, be it electronic or paper, for a successful operation and proper governance. Such records support business goals, decisions and subsequent activities, as well as ensure accountability to stakeholders.
Every organization is unique in its type of industry, size, and regulatory environment. Because of this, CRMG will engage with your team in developing a Records Management System designed to your organization’s specific needs and demands.
What is Records Management?
Records management is the field of management responsible for the efficient and systematic lifecycle of records which addresses the control of the creation, receipt, maintenance, use and disposition of records. This includes processes for capturing and maintaining evidence of information about business activities and transactions in the form of records.
CRMG will help establish management policies regarding records, address efficient ways to structure your organization’s core business records processes, create solutions that align your records processes with internal and external stakeholder demands, reduce document management costs and complexity, and enhance adherence to compliance requirements.
Benefits
- Improved customer service
- Information risk mitigation by introducing proactive controls that help secure and protect your organization from internal and external threats, including theft, damage, loss and accidental disclosure
- Abating litigation risk by complying with statutory and regulatory requirements for archival, audit and oversight activities − ensure that accurate, truthful and precise information is held as long as it needs to
be, but no longer than necessary - Enhanced corporate governance by sustaining management in their decision making, legal compliance and business goals
- Increase in the productivity of your people by educating them in records management and training them about new policies and procedures for maximum user adoption
- Enhanced risk management and business continuity
- Reduced operational cost by assuring an efficiently organized records system, in which only the necessary filing equipment, space, and labor is employed
Training and Development
Who are CRMG’s trainers?
Our trainers and workshop facilitators combine years of experience and cutting-edge expertise with a thorough understanding of the business world. All of them have professional licenses and certifications in their areas of expertise, have worked at a high level themselves, and know their risk domain inside out. You will benefit from the best teaching methods and the real-world experience of risk management experts who understand the challenges you face first-hand.
Furthermore, all have been certified by PECB (Professional Evaluation and Certification Board) as trainers in their field of domain
Specialized, experienced trainers areavailable through our network to ensure a customized fit to the needs of your organization.
We train i n:
- Risk Management
- Business Continuity Management
- Information Security
- Asset Management Systems
- Cyber and Information Security
- OSHA Compliance
- Environmental Management
Management System Audits
We know that managing risk, governance, and compliance requirements can be overwhelming.
CRMG works with state-of-the-art technological developers and implementers to offer you the most feasible alternative for your organization.
Optimal Solutions that make your organization sustainable.
Custom-configured Risk and Security solutions. CRMG has partnered with global software developers and implementers who are leaders in creating world-class governance, risk, and compliance applications.
These can be customized to your organization’s requirements criteria; so as to facilitate the management of environmental and social performance, ensure compliance, minimize risks, and ensure profitability by levering on the most advanced technologies.
Cloud software solutions and pre - configured Risk and Security templates for governance professionals
Preconfigured risk management software solutions and predefined content for risk managers to critically review their risk management programs against international best practices include:
Risk Manager Subscription
Manage strategies and plans, incidents, events, business continuity, insurance policies, significant changes, risk assessment techniques, indicators, forecasts, simulations, and risk treatment strategies.
Compliance Manager Subscription
Turnkey solution for regulatory text management, requirements, permits, policies, contracts, and other obligations. Manage a complete compliance solution, including reporting, monitoring, record keeping, sampling, audit, inspection, and other related activities in multiple governance domains and regulatory authorities.
Assurance Manager Subscription
Turnkey solution for internal audits, internal controls, physical inspections, and continuous monitoring. Our configuration includes checklists and skills assessments, which are offline & mobile-enabled, and allows automatic evidence or attachment collection and assignment to work papers.
Environmental Management
Water management, data management, sustainable energy, landfill and solid waste management are example of critical sectors that need an integrated environmental management system approach to address today’s complex challenges. CRMG executes risk-based policy analyses to solve our client’s complex challenges on critical sectors by integrating elements from different scientific disciplines, such as economics, engineering, statistics, political science, sociology and operations research.
SUCCESS ON INFRASTRUCTURE AND ENVIRONMENTAL CHALLENGES
The success in what we do is underpinned by our capacity to embed ourselves into our client’s dynamics, concerns and aspirations to define sound solutions, and our contribution to the long-term value of the organization. CRMG’s Policy Analysis and Solution services include a risk-based systematic and stepwise method to:
- Understand and define complex problems in multistakeholder environments
- Define valuation criteria and stakeholder network
- Identify and evaluate alternatives based on evidence
- Craft with the client a strategy supported with an implementation plan
- Design a monitoring program to strengthen our client’s decision-making capacity and ensure effectiveness and efficiency
Our methodologies adopt the ISO 14000 standards and frameworks combining both qualitative and quantitative methods. Qualitative research includes case studies, interviews with community members. Quantitative research includes survey research, and statistical and data analysis.
TOPICS AND EXPERIENCE
- Water governance
- Landfill, solid waste management and recycling
- Sustainable energy
- Flood management
- Awareness and outreach
- Data management
Claims Management Programs
Claims may impact your organization significantly, including your business results, branding,
and employee moral.
We conduct a risk assessment in order to identify possible losses. Based on this, we develop a
response plan that will allow for:
- Early identification of recovery issues
- Better claims-handling both internally, with the brokers/agents, and externally, with the
insurance carriers
During catastrophic events, our professionals can expertly management loss inspections, estimates, and repair/retrofitting recommendations.
INSURANCE
Risk Management Services
- Enterprise Risk Management
- Business Continuity
- Liability Risk Management
- Property Risk Control
- Training
- Fire Protection
- Crisis Management
- Incident Management
- Emergency Response Programs
- Building inspection surveys, estimates, and risk control recommendations
Health & Safety Programs
We provide a comprehensive service that will enable you to achieve strategic, management and technical goals and solutions to manage risks, protect employees, preserve the environment, and be socially responsible
Health and Safety Trainings
- OSHA 10 Hour and 30 Hour General Industry and
Construction - Emergency Plan
- Hazard Communication
- Lockout / Tagout
- Fall Protection
- Confined Space, Authorized Entrant, Attendant and Supervisor
- Ergonomics
- Basic Accident Prevention Training
- Respiratory Protection
- Personal Protective Equipment
- Hearing Conservation
- Blood Borne Pathogens
- Respirable Crystalline Silica
- Specialty Safety and Health Training (as needed)
- OSHA 10 Hour and 30 Hour General Industry and
Quality Management Systems
An Optimized Quality Management System applies to any type of organization and any type of industry segment.
A quality management system ensures that your organization’s product or service has an optimized level of excellence and that it is maintained in a consistent manner. Such a management system focuses on the achievement of results in relation to quality objectives.
Quality objectives complement other organizational objectives such as those associated with growth, funding, profitability, the environment, resilience, and occupational health and safety
A quality system is about bringing real cost-effectiveness and constant business benefits to your organization
- Positive impact on company profile and reputation
- Decreased lawsuits in virtue of the ‘‘due care’’ and the ‘‘due diligence’’ principles
- Conformity to industry standards
- Conformity to national and international laws
- Improved financial performance
- Improved efficiency and increased productivity including time management and reduced costs as a result of reduced errors and rework
- Identified processes weaknesses and addressed solutions
- Improved staff motivation and loyalty
- Increased client confidence and satisfaction resulting in customer retention
Asset Management
Whether the assets are
physical, financial, human or
intangible, a strong asset
management program
maximizes value -not only
monetary but also the
satisfaction of stakeholders’
expectations
CRMG recognizes that assets are the basis for an organization reaching its vision and delivering what it aims to do.
Our services include coordinated and optimized planning, asset selection, acquisition/development, utilization, maintenance, and ultimate disposal or renewal of the appropriate assets and asset systems.
CRMG uses ISO 55000 standards as an instrument to implement a risk-based framework that leads to an integrated and coherent whole life cycle asset management in an organization.
Proven results include:
- Standardized concepts, approaches, methods, and techniques resulting in an optimized asset management system Improved relationship between
- ASSET management, compliance with the requirements of codes and regulations, and the different stakeholders of the organization.
- Mitigated and addressed common threats through optimal engineering applications
- Aligned processes, resources, and functional contributions (instead of departmental silos and competing, short-term priorities)
- Creation of a transparent audit trail for what is done, when, and why.
- Better understanding and usage of data and information to provide informed and consistent decisions.
- Improved planning (especially capital expenditure).
- Consistent, prioritized and auditable risk management
Emergency Response Programs
An emergency management plan involves the initial actions developed to mitigate the damage of potential events that could endanger an organization’s ability to function. As a priority, such a plan should include measures that provide for life safety, and if possible, property, facilities, and other critical assets.
The objective of an emergency plan is to be prepared. Our consultants will assist you in developing emergency plan procedures for handling sudden or unexpected situations.
Plans
- Fire Protection
- Flood
- Foodborne Emergency
- Human Trafficking
- Hurricane/Tropical Storm
- Medical
- Pandemic
- Post Incident Evaluation Protocols
- Return to Operations
- Security
- Tsunami
- Abduction and Kidnapping
- Active Shooter
- Bomb Threat
- Chemical Spills
- Civil Disturbance
- Criminal Activity
- Deactivation of Emergency Response Team
- Earthquake
- Emergency Communications
- Emergency Response Team
- Evacuation and Shelter in Place
Governance, Risk, and Compliance Software
We know that managing risk, governance, and compliance requirements can be overwhelming.
CRMG works with state-of-the-art technological developers and implementers to offer you the most feasible alternative for your organization.
Optimal Solutions that make your organization sustainable.
Custom-configured Risk and Security solutions. CRMG has partnered with global software developers and implementers who are leaders in creating world-class governance, risk, and compliance applications.
These can be customized to your organization’s requirements criteria; so as to facilitate the management of environmental and social performance, ensure compliance, minimize risks, and ensure profitability by levering on the most advanced technologies.
Cloud software solutions and pre - configured Risk and Security templates for governance professionals
Preconfigured risk management software solutions and predefined content for risk managers to critically review their risk management programs against international best practices include:
Risk Manager Subscription
Manage strategies and plans, incidents, events, business continuity, insurance policies, significant changes, risk assessment techniques, indicators, forecasts, simulations, and risk treatment strategies.
Compliance Manager Subscription
Turnkey solution for regulatory text management, requirements, permits, policies, contracts, and other obligations. Manage a complete compliance solution, including reporting, monitoring, record keeping, sampling, audit, inspection, and other related activities in multiple governance domains and regulatory authorities.
Assurance Manager Subscription
Turnkey solution for internal audits, internal controls, physical inspections, and continuous monitoring. Our configuration includes checklists and skills assessments, which are offline & mobile-enabled, and allows automatic evidence or attachment collection and assignment to work papers.
Quality, Environment, Health & Safety (QEHS) Compliance Software
Protecting your people and the environment will keep your organization in compliance and limit its liabilities.
Moreover, workplace injuries costs money.
Investing in a healthy and safe workplace will positively impact employee morale, reduce absenteeism, improve efficiency and increase productivity. It will also increase your organization’s social value and brand reputation, thus contributing to your bottom line through a sustainable environmental, social and economic value.
CRMG’s health, safety, and sustainability consultants will partner with you to identify, assess, determine, and achieve your organization’s short-term needs and long-term goals for health and safety:
- Perform an initial assessment through a gap analysis.
- Work with your team to identify your compliance requirements and needs.
- Perform a risk assessment
- Assist with the development of an EHS and sustainability program as part of an optimized risk management organizational framework.
- Provide environmental, health, safety and sustainability information and training
- Identify and facilitate solutions
- Empower your team to implement, manage and continually improve your health and safety programs
Information Security Management Systems
The global information security landscape is moving at a dynamic pace, and there are increasingly more data breaches, threats, and cyber intrusions. Effective IT security not only involves protecting your network, but also must comprise security for data, endpoints, and web applications. With today’s ever-evolving IT threat landscape, your organization needs to ensure it is up to date on the best practices and security guidelines in order to minimize the risk associated with cyber threats. CRMG has extremely talented subject matter experts who can develop an effective security strategy for your organization that encompasses services, technology, and solutions.
CRMG’s information security consulting experts will assist you in:
- Intrusion detection and prevention programs
- Penetration Tests
- Design and development of a Security Program Strategy for your organization
- IT Incident Management services to help your organization rapidly transfer from crisis to continuity of operations
- Design and development of Identity and Access Management procedures to ensure your network is accessed only by authorized people and trusted devices